Now Hiring - Bilingual (English/Spanish) Property & Casualty Insurance Agent in Memphis, TN

Crye-Leike® Insurance Agency is seeking a Bilingual Property & Casualty Insurance Agent Specialist to become a part of our organization.

Come join our team in helping protect our customers against the unexpected, while developing your career.

Duties include:

• Work with Agency Partners to develop new business relationships
• Work with clients on ways to enhance new & existing coverage
• Look for opportunities to add additional lines of insurance
• Encourage referrals from clients
• Handle difficult issues/customers effectively in a fast-paced environment
• Meet and exceed monthly goals set by Management
• Develop aggressive retention strategies based on customer feedback
• Review home & automobile quotes and inform customers for final approval in order to write new & retain renewal business
• Analyze customer feedback and develop new techniques to ensure customer retention
• Ensure proper timing of customer outreach of at least 45 days prior to renewal in order to prevent loss of clients
• Educate and explain to customers about insurance coverage to promote trust and transparency
• Responsible for reaching out to customers after presenting quotes with calls, text, and/or email
• Responsible for any prior rewrite policies cancelled due to underwriting, in the preceding two months
• Responsible for quoting renewal personal lines policies other than home and automobile unless customer contacts company within 35 days of renewal and/or requests call back immediately
• Quote personal lines new business for customers contacting agency as assigned
• Attend, participate and report in department meetings and corporate initiatives, as requested.
• Attend carrier meetings as requested.
• Exercise independent decision-making abilities relating to client analysis of coverage and recommending coverage needs, as appropriate.
• Provide administrative support on other tasks, such as assigned special projects and development of new ideas/services, as requested.
• Become proficient in our Agency Management System, other software applications used and Crye-Leike policies and procedures
• Take and/or attend webinars or classes as assigned to keep abreast of new products available for clients and acquire additional insurance knowledge and expertise, as opportunities occur.
• Perform other duties as assigned.

Requirements:

• Property & Casualty Insurance License required.
• A Minimum of 1 year experience in an independent insurance agency in the field of Property & Casualty Insurance and customer service – other combinations of work and/or experience will be considered
• Effective, professional communication skills – oral, written and interpersonal with the ability to develop client relationships
• Applied EPIC agency management system proficiency is strongly preferred
• Experience quoting personal lines insurance with multiple insurance carriers required, preferably using PL Rater
• High School Diploma or equivalent education and related training
• Demonstrated proficiency in basic computer applications, such as Microsoft Office suite of software
• High level of organizational ability, self discipline and motivation
• Solution driven problem solving skills and analytical ability
• Detail-oriented with the ability to work independently, applying education and experience to achieve outstanding results
• Demonstrate highest level technical and cognitive abilities to ensure accuracy and precision
• Team player with a strong work ethic

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Memphis, TN 38120: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Insurance Producer License (Preferred)
• Life Insurance License (Required)

Work Location: In person